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You have a question or a request? Please do not hesitate to contact us. Simply fill out the form and we will respond to your request as soon as possible.
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- We offer the storage of your personal details in a password-protected customer account, in order for you not to have to enter your name and address during your next purchase.
- Your address data will be saved by completing the registration.
- You can delete your customer account at all times. To do so, please contact the operator of this page.
- The next time you visit our online store all you need to view your personal details is your email address and password.
Shipping
SHIPPING METHODS & PRIZES
METHODS OF DELIVERY
The price for the merchandise to be delivered is the price that was shown at the time of order either via catalogue or the online shop. The price includes all applicable taxes.
Brigitte von Boch bears the majority of the costs for careful, reliable shipping and handling of the merchandise.
Shipping and handling will only be charged once.
Shipping and handling will be charged according to the table below, by country, by delivery method, and weight. In germany we usually deliver via DHL. Bulky goods will be delivered via conveyance.
In the case of articles that are sent by a forwarding agent, the forwarding agent will contact the customer directly to arrange a delivery date. A telephone number must be given during the ordering process. The delivery takes place on the agreed date and always free curbside.
Tabe of delivery charges
SHIPPING OF GIFT VOUCHERS
We offer free shipping for all our gift vouchers.
If you order additional items, respective shipping costs may incur.
CLAUSE OF DELIVERY
We will contact you immediately should the merchandise no longer be available. You may then change or cancel your order. Should we not receive communication from you, we reserve the right to substitute delivery of merchandise of equal or similar price and quality. You of course, have the right to return the merchandise within 30 days when receiving a substitute delivery.